Privacy Policy – Xohiba Shop

At Xohiba Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Information Collection

We collect the following types of personal information to process your orders and provide a seamless shopping experience:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Payment information (securely processed via trusted third-party gateways)

  • Phone number (if provided)

  • Purchase history and preferences

This information is collected when you create an account, place an order, subscribe to our newsletter, or contact us.

2. Usage of Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Send promotional offers (if you opt in)

  • Improve our website and user experience through analytics

3. Data Protection

We implement robust security measures to ensure your data is protected:

  • SSL encryption to secure transactions

  • Restricted access to sensitive information

  • Secure third-party payment processors for handling payment data

4. Third-Party Sharing

We do not sell your personal data. However, we may share your information with trusted third parties to fulfill your order and improve service, such as:

  • Payment processors

  • Shipping and delivery partners

  • Email marketing platforms (only if you opt-in for marketing)

All third parties are obligated to protect your data and comply with applicable privacy laws.

5. Customer Rights

You have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data (where applicable by law)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at:
📧 inquiry@xohiba.shop

6. Cookies

Our website uses cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze site traffic and usage patterns

You can control cookie settings through your browser and opt out of non-essential cookies at any time.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
📧 inquiry@xohiba.shop